Privacy Policy

This Privacy Policy explains how Runik ("Runik," "we," "us") collects, uses and protects personal information when you visit runik.ai (the "Site") or contact us. Runik is based in Envigado, Antioquia, Colombia, and works remotely with businesses around the world.

Runik is the party responsible for the processing of your personal data. We handle personal data in accordance with Colombian data protection law, including Law 1581 of 2012 and its regulations, and we respect the privacy rights that apply to visitors in other countries.

Information we collect

The Site does not require an account and does not include forms. We collect information in two ways:

• Information you send us. If you email us, we receive your name, email address and anything you choose to include in your message.
• Information collected automatically. Like most websites, our hosting provider may record technical data such as your IP address, browser type, device type, pages visited and the date and time of your visit. The Site may also use cookies or similar technologies that it needs to function and to understand basic site traffic.

How we use information

We use this information to respond to your messages, operate and secure the Site, understand how it is used, and meet our legal obligations. We do not sell your personal information, and we do not use it for third-party advertising.

Your consent

By emailing us, you authorize Runik to process the personal data you share for the purposes described in this policy. You may revoke that authorization at any time, unless a legal or contractual obligation requires us to keep the data.

How information is shared

We share information only with service providers that help us run the Site and our communications, such as website hosting and email providers, and only as needed for them to provide those services. We may also disclose information if required by law or by a competent authority, or to protect our rights.

International transfers

Because Runik works remotely and uses service providers located in different countries, your information may be stored or processed outside Colombia or outside your own country. When this happens, we take reasonable steps to ensure it remains protected in line with this policy and applicable law.

Cookies

You can set your browser to refuse or delete cookies. Some parts of the Site may not work as intended if you do.

Data retention and security

We keep personal information only as long as needed for the purposes described here or as required by law. We use reasonable administrative and technical measures to protect it, though no method of transmission or storage is completely secure.

Your rights

Under Colombian law, you have the right to:

• Know, update and correct your personal data.
• Request proof of the authorization you gave us.
• Be informed of how your personal data has been used.
• Revoke your authorization or request that your data be deleted, when this does not conflict with a legal or contractual duty.
• Access your personal data free of charge.
• File a complaint with Colombia's Superintendence of Industry and Commerce (Superintendencia de Industria y Comercio) after first contacting us.

If you live outside Colombia, you may have additional rights under the laws of your country. To exercise any of these rights, email [email protected]. We answer inquiries within 10 business days and requests for correction, update or deletion within 15 business days, as provided by Colombian law.

Children's privacy

The Site is intended for businesses and is not directed to minors. We do not knowingly collect personal information from children.

Links to other sites

The Site may link to websites we do not control. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.

Contact

Runik
Envigado, Antioquia, Colombia
[email protected]